Terms & Conditions

ACCEPTANCE OF TERMS OF SERVICE

This is an agreement between Foundation Software, LLC, the owner and operator of www.myhqsuite.com and the collection of HQSuite web-based applications, including ProjectHQ, SafetyHQ, ExecutiveHQ, CrewHQ, and hrHQ (collectively “Website”), and you, a user of this Website. By using this Website, you acknowledge and agree to the Terms & Conditions below.

If you choose not to agree with any of these terms, you may not use this Website. Foundation Software reserves the right to change these Terms & Conditions, and your use of this Website constitutes your agreement to the updated Terms & Conditions.

PRIVACY POLICY

We respect your privacy and are committed to protecting it. This Website may collect information about your activity and use of the site. Such information is stored securely and may be used to improve HQSuite sales, marketing and business development. Your personal information will not be sold or transferred to third parties without your prior, written consent.

During your visit to our website(s), we automatically collect and store the following information:

• The pages you request
• The date and time you access the site
• The status of the request (e.g., success or failure)
• The type and version of your web browser (e.g., Chrome, Safari)
• The operating system (e.g., Windows, iOS, Android) of the machine running the web browser.

For access to some features of ProjectHQ, the application may interact and share data with your Google account. Data, including files and documents, stored in your Google Drive account may be imported to, or exported from, the ProjectHQ application. Google user data will be processed and stored on the local device only. Access to data will only be used to read, write, modify or control files with user permission. Google user data used for application features will not be shared with third-parties or used for serving advertisements.

Links and Disclaimers

Our Website has links to other organizations with their permission. Upon leaving the Website, you are subject to the privacy policy of the new site. Foundation Software is not responsible for the availability of the systems being linked to, and these links are provided to you as a service for you to better understand the different business relationships that Foundation Software has established.

Copyright

All content included on this web site, including text, graphics, logos, buttons and other images, and the software and documentation described herein, are copyrighted. Under United States copyright laws, neither this website, the software, the documentation, nor the reports within the software may be copied, reproduced, translated or reduced to any electronic medium or machine-readable form without first obtaining the prior written consent of Foundation Software. Copyright © 2024 Foundation Software. All rights reserved.

Trademarks

ProjectHQ® is a registered trademark of Just4Construction, LLC. SafetyHQ® and FOUNDATION® are registered trademarks of Foundation Software, LLC. Microsoft®, Microsoft Windows®, Microsoft Excel® and Microsoft SQL Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Privacy Notice for California Residents

Effective January 1, 2020

The PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy of Foundation Software, LLC (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Personal information does not include:

• Publicly available information.
• De-identified or aggregated consumer information.

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from information that you submit through forms on our website or provided at an event or trade show.
• Directly and indirectly from activity on our website (www.myprojecthq.com). For example, from submissions through our website portal or website usage details collected automatically.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason you provided the information. For example, to provide a price quote or a demonstration of services.
• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news that may be of interest to you.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
• For testing, research, analysis and product development.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to service providers, as defined within the CCPA, to fulfill a business purpose.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A:       Identifiers.
Category B:       California Customer Records personal information categories.
Category D:       Commercial information.
Category F:       Internet or other similar network activity.
Category I:         Professional or employment-related information.

In the preceding twelve (12) months, we have not sold any personal information.

Your Rights and Choices

The CCPA provides consumers with specific rights regarding their personal information. This section describes your rights and how to exercise them.

As a service provider as defined in CCPA, personal information collected and retained by an employer (a business, as defined in CCPA) is not subject to a verifiable consumer request, data portability or deletion request through any HQSuite product. Such requests should be directed to the business that collected the information (i.e. the employer).

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (“a data portability request”).
• If we disclosed your personal information for a business purpose, a list stating the disclosures and identifying the categories of personal information that each category of recipient obtained.

Deletion Request Rights

You have the right to request that we delete the personal information that we have collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Calling us at (800) 949-9620
• Visiting https://myhqsuite.com/ccpa-request-for-information/

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability request twice within a 12-month period.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Information provided for a verifiable consumer request is not retained after the completion of the request. Follow-up information may be requested to verify a consumer’s identity.

Response Timing and Format

Verifiable consumer requests will be responded to within 45 days of receipt. If we require an extension (up to 90 days), we will inform you, along with a reason for the extension, through contact information provided in your verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a readily-usable format to provide the data.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Request to Opt in or Opt out

We do not sell your personal information. If, in the future, we anticipate selling your personal information to any party, we will provide you with the means to exercise your opt-out and opt-in rights as required by the CCPA.

Notice for Minors

Our Website is not intended for children under 16 years of age. No one under the age of 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from an individual under the age of 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under the age of 16, please contact us at the email address provided below.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at any time. Should changes be made to this privacy notice, we will notify you through a notice on our website homepage.

Contact Information

If you have any questions or comments about this notice or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (800) 949-9620
Website: https://myhqsuite.com/ccpa-request-for-information/
Email: privacy@foundationsoft.com
Postal Address: HQSuite
17800 Royalton Rd
Strongsville, OH 44149